At ProCredit Bank, we worked on creating branches where there are practically no cash registers. One can use them to perform all non-cash and cash transactions. This is one of the first banks to launch a new product — parcel locker, which supports card issuance operations. The client can order a card in the app or at a branch and receive it via the post office.
In 2017, we had our first global player in Angola. Currently, our solutions are used by 4 local banks, including some of the largest — Atlantico and BAI.
Imagine our surprise during our first visit to our partners, when we saw queues at banks at 6 am. It turned out that the deposit service is very popular there due to the fact that people are afraid to keep money at home, so everyone prefers the bank option.
Thanks to our self-service solutions, banks have transferred the number of customers from regular branches to self-service areas. The first smart branch, launched in May this year in Angola, consists of an ATM and a safe deposit box. In addition, it operates independently thanks to solar panels and video surveillance. The next step is to install a device for printing and issuing cards in 2023.
We started another interesting project at the end of last year with KorpOn from Azerbaijan. We are grateful that despite the difficult conditions and the war, they believed in us. It is worth saying that we have been cooperating for a long time. However, previously the cooperation model assumed that the end customer of smart branches was the Bank. KorpOn went the other way, creating its own financial ecosystem, which provides for the installation of safe deposit boxes in the locations of potential customers. The device allows you to accept any cash payments. The only limit can only be the number of banknotes exceeding 30,000 bills — this is the capacity of one device. According to the idea of the project, banks do not need to buy their own equipment or invest in it — everything is provided by KorpOn, in return it receives a commission from each transaction. Currently, six banks are connected to the network. This means that their customers can perform operations to top up their account, repay a loan, and so on in one of these devices (and there are already 70 of them in Baku). We have fully provided the software part of the project, and an integration gateway has been set up with each bank. Therefore, after the client is authorized (entered personal username and password), we can see who is depositing the amount to the account and what amount. By the way, funds are credited instantly.